Terms & Conditions | BigKahunaLūau.com

BIG KAHUNA LUAU WEBSITE(S)

Terms & Conditions
Last Updated: July 3, 2021

BIG KAHUNA LUAU WEBSITE(S), ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”), hereafter BIG KAHUNA LUAU is an online travel company that enables users to research, find, and book travel experiences. BIG KAHUNA LUAU offers a variety of luaus, tours, vacation packages, tickets, and services (“Products”) made available by BIG KAHUNA LUAU third party suppliers through BIG KAHUNA LUAU and its affiliates’ websites and mobile properties and related applications (collectively, this “BIG KAHUNA LUAU”). These Websites are provided to assist customers in gathering travel excursion information, posting opinions of travel excursions, engaging in interactive travel forums, searching for and booking reservations for Products, and no other purposes.
The terms “we,” “us,” “our,” and “BIG KAHUNA LUAU” refer to BIG KAHUNA LUAU WEBSITE(S), INC., ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”), a Florida corporation. The term “you” refers to the customer visiting our Website(s) and/or contributing content on our Websites.

BIG KAHUNA LUAU and the services and products made available on the BIG KAHUNA LUAU website(s) are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using BIG KAHUNA LUAU website(s) in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use the BIG KAHUNA LUAU website(s) or book our tours, activities, luaus, and vacation packages. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.
We may change or otherwise modify the Agreement in the future. You understand and agree that your continued access or use of the BIG KAHUNA LUAU website(s) after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by placing a notice on the BIG KAHUNA LUAU website(s). Be sure to return to this page periodically to review the most current version of the Agreement.

Use of the BIG KAHUNA LUAU Website(s)
As a condition of your use of BIG KAHUNA LUAU website(s), you warrant that (i) all information supplied by you on the BIG KAHUNA LUAU website(s) is true, accurate, current, and complete, (ii) if you have a BIG KAHUNA LUAU website(s) account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 13 years of age or older to register for an account and contribute to BIG KAHUNA LUAU website(s). BIG KAHUNA LUAU website(s) does not knowingly collect the information of anyone under the age of 13.

Your use of the BIG KAHUNA LUAU website(s) is intended for personal, noncommercial use and/or to make legitimate requests to book the Products offered. You agree not to use BIG KAHUNA LUAU website(s) to make any speculative, false, or fraudulent requests.
You further represent and warrant that you (a) have not previously been suspended by BIG KAHUNA LUAU or otherwise banned from using BIG KAHUNA LUAU website(s); (b) are not a direct competitor of BIG KAHUNA LUAU website(s) (c) you will not have more than one BIG KAHUNA LUAU website(s) account at any given time, and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.
We retain the right at our sole discretion to deny access to anyone to BIG KAHUNA LUAU website(s) and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
In accessing or using the Website, you may be exposed to offensive, indecent, inaccurate, objectionable, or otherwise inappropriate content. BIG KAHUNA LUAU website(s) does not endorse such content and cannot vouch for its accuracy. You therefore access and use BIG KAHUNA LUAU website(s) at your own risk.

Privacy Policy
BIG KAHUNA LUAU believes in protecting your privacy. Please click to review our current Privacy Policy, which also governs your use of BIG KAHUNA LUAU website(s), to understand our practices.
In certain circumstances, we may disclose information about you to third parties if we determine, in our sole discretion, such disclosure is necessary (a) to protect BIG KAHUNA LUAU’s systems, assets, employees, members, and customers; (b) to ensure the integrity and operation of our business and systems; or (c) to comply with legitimate and enforceable governmental requests, subpoenas or court orders. We may choose to comply with or disregard such requests or orders at our sole discretion. BIG KAHUNA LUAU’s right to disclose information, including but not limited to user profile information (i.e., name, email address, etc.), IP addressing and traffic information, usage history, and posted Content, shall take precedence over any conflicting terms in BIG KAHUNA LUAU’s Privacy Policy.

Prohibited Activities
The content and information on the BIG KAHUNA LUAU website(s) (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code, or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to modify. Otherwise, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through BIG KAHUNA LUAU website(s) Any other use of BIG KAHUNA LUAU website(s) content requires the prior written permission of BIG KAHUNA LUAU.
Additionally, you agree that you will not and will not assist or enable others to:
(i) use this BIG KAHUNA LUAU website(s) or its contents for any commercial or unlawful purpose;
(ii) access, monitor, or copy any content or information of this Website using any robot; spider, scraper, or other automated means or any manual process to access, scrape, index, retrieve, or otherwise use BIG KAHUNA LUAU or any content on BIG KAHUNA LUAU website(s) for any purpose without our express wrote permission;
(iii) violate the restrictions in any robot exclusion headers on BIG KAHUNA LUAU website(s) or bypass or circumvent other measures employed to prevent or limit access to BIG KAHUNA LUAU;
(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the BIG KAHUNA LUAU;
(v) deep-link to any portion of BIG KAHUNA LUAU website(s) for any purpose without our express written permission;
(vi) “frame,” “mirror,” or otherwise incorporate any part of BIG KAHUNA LUAU website(s) into any other website without our prior written authorization;
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by BIG KAHUNA LUAU website(s) connection with the BIG KAHUNA LUAU;
(viii) use BIG KAHUNA LUAU website(s) to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of BIG KAHUNA LUAU;
(ix) use BIG KAHUNA LUAU website(s) to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
(x) use BIG KAHUNA LUAU in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
(xi) use BIG KAHUNA LUAU to promote bigotry or discrimination against protected classes; use BIG KAHUNA LUAU to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
(xii) use the BIG KAHUNA LUAU to submit or transmit pornography or illegal content; use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;
(xiii) attempt to gain unauthorized access BIG KAHUNA LUAU, user accounts, computer systems, or networks connected to the BIG KAHUNA LUAU through hacking, password mining, or any other means; use BIG KAHUNA LUAU to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);
(xiv) use any device, software, or routine that interferes with the proper working of BIG KAHUNA LUAU or otherwise attempt to interfere with the proper working of BIG KAHUNA LUAU;
(xv) use BIG KAHUNA LUAU to violate the security of any computer network, crack passwords or security encryption codes;
(xvi) disrupt or interfere with the security of, or otherwise cause harm to, BIG KAHUNA LUAU; or
(xvii) remove, circumvent, disable, damage, or otherwise interfere with any security-related features of BIG KAHUNA LUAU, preventing or restricting the use or copying of BIG KAHUNA LUAU Content or features that enforce limitations on the use of BIG KAHUNA LUAU.

User Accounts
You need to create an account and provide information about yourself to use some of the features on BIG KAHUNA LUAU. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account.
Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.
We reserve the right to close your account at any time for any or no reason.
We may terminate or suspend your account or ability to use BIG KAHUNA LUAU, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use BIG KAHUNA LUAU if you misuse the BIG KAHUNA LUAU. Any such termination or suspension could prevent you from accessing your account, BIG KAHUNA LUAU, your Content, BIG KAHUNA LUAU Content, or any other related information.

You may terminate your account at any time by closing your account and discontinuing your use of all parts of BIG KAHUNA LUAU. If you close your account, we may continue to display your previously published Content and are under no obligation to remove any of your Content.
AS A USER OF BIG KAHUNA LUAU, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER BIG KAHUNA LUAU NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH BIG KAHUNA LUAU AND OTHER USERS.

Electronic Communications
When you use the BIG KAHUNA LUAU or send e-mails, text messages, and other communications from your desktop or mobile device, you communicate with us electronically. You agree that we may communicate with you in various ways, such as by e-mail, in-app push notices, or by posting notices and messages on BIG KAHUNA LUAU. You may unsubscribe from e-mail communications at any time by emailing or calling us.

Content
You and other users of BIG KAHUNA LUAU website(s) an contribute to the BIG KAHUNA LUAU website(s) n several different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments, or suggestions, submitting ideas, filling out public profiles, rating other users’ contributions and making other similar contributions or submissions to BIG KAHUNA LUAU website(s) collectively, “Content”). We may use your Content in several different ways, including, among other things, displaying it on the BIG KAHUNA LUAU website(s), reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements. Other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.
Accordingly, please be aware that by submitting Content, you grant BIG KAHUNA LUAU website(s) and its affiliates a worldwide, nonexclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable. Fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Content. You acknowledge that BIG KAHUNA LUAU may choose to provide attribution of your comments or reviews at our discretion. You further grant BIG KAHUNA LUAU the right to pursue at law any person or entity that violates your or BIG KAHUNA LUAU rights in the Content by a breach of this Agreement. You acknowledge and agree that Content is non-confidential and non-proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by BIG KAHUNA LUAU or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any moral rights of an author in any of the Content; and (d) you forever release BIG KAHUNA LUAU, and its licensees, successors and assigns, from any claims that you could otherwise assert against BIG KAHUNA LUAU under any such moral rights.
BIG KAHUNA LUAU and its affiliates may display advertisements and another information adjacent to or include your Content on BIG KAHUNA LUAU. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertising are subject to change without specific notice.
BIG KAHUNA LUAU may contain discussion forums, bulletin boards, review services, or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials, or other items on this Website (“Interactive Areas”). If BIG KAHUNA LUAU provides such Interactive Areas, you are solely responsible for using such Interactive Areas and using them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through BIG KAHUNA LUAU any of the following:
– Any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
– Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law,
– Content that may infringe any patent, trademark, trade secret, copyright, or another intellectual or proprietary right of any party;
– Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including BIG KAHUNA LUAU;
– Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
– Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers;
– Viruses, corrupted data, or other harmful, disruptive, or destructive files;
– Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or
– Content or links to content that, in the sole judgment of BIG KAHUNA LUAU (a) violates the previous subsections herein, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or this BIG KAHUNA LUAU, or (d) may expose BIG KAHUNA LUAU or its affiliates or its users to any harm or liability of any type.

You alone are responsible for your Content. You assume all risks associated with your Content, including anyone’s reliance on its accuracy, completeness, or usefulness, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by BIG KAHUNA LUAU.

BIG KAHUNA LUAU takes no responsibility and assumes no liability for any Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto, nor is BIG KAHUNA LUAU liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, BIG KAHUNA LUAU is not liable for any statements, representations, or Content provided by its users in any public forum, the personal home page, or other Interactive Area.
Although BIG KAHUNA LUAU has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, BIG KAHUNA LUAU reserves the right and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on BIG KAHUNA LUAU at any time and for any reason, or to have such actions performed by third parties on its behalf. You are solely responsible for creating backup copies of and replacing any Content you post or store on BIG KAHUNA LUAU at your sole cost and expense. BIG KAHUNA LUAU has no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality concerning your Content.
Any use of the Interactive Areas or other portions of BIG KAHUNA LUAU in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or BIG KAHUNA LUAU.

Products and Booking Reservations
By booking a reservation for a Product or tour through BIG KAHUNA LUAU, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use BIG KAHUNA LUAU, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of BIG KAHUNA LUAU to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have their BIG KAHUNA LUAU account terminated.

BIG KAHUNA LUAU is a travel agency or tour company and does not provide or own transportation services, accommodations, tours, excursions, or other travel experiences. Although BIG KAHUNA LUAU displays information about travel experiences offered by third-party suppliers and facilitates reservations for those suppliers, such actions do not in any way imply, suggest, or constitute BIG KAHUNA LUAU sponsorship or approval of third-party suppliers or any affiliation between BIG KAHUNA LUAU and third-party suppliers. Although BIG KAHUNA LUAU members may rate and review particular travel experiences based on their own experiences, BIG KAHUNA LUAU does not endorse or recommend the products or services of any third-party suppliers. You agree that BIG KAHUNA LUAU is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on BIG KAHUNA LUAU.
If you book a reservation for a travel experience through BIG KAHUNA LUAU, you agree to review and be bound by the supplier’s terms and conditions and any other rules or policies related to the supplier’s travel experience. Your interactions with third-party suppliers are at your own risk. BIG KAHUNA LUAU will have no liability concerning the acts, omissions, errors, representations, warranties, breaches, or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.
This Website may link you to supplier sites or other websites that BIG KAHUNA LUAU does not operate or control.

Modifications & Amendments
All requests for modifications and amendments to your booking must be directed to the BIG KAHUNA LUAU Customer Service Team, who will process the request.
– BIG KAHUNA LUAU does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.
– It is not possible to change or modify a special event or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.
– All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; BIG KAHUNA LUAU cannot guarantee the success of any date-change request.
– If you request a date change within three (3) days or less of your confirmed travel date, BIG KAHUNA LUAU will attempt to honor your request; however, changes made three days or less from your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees.

If you make a purchase using a BIG KAHUNA LUAU promotion code or accept a discount or special-offer price during the BIG KAHUNA LUAU checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. BIG KAHUNA LUAU may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However, BIG KAHUNA LUAU reserves the right to invalidate your discount or special offer pricing if you make any changes to your confirmed itinerary.

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, and other Product features and/or requirements. As a result, BIG KAHUNA LUAU reserves the right to cancel, change or substitute any service, tour, ticket, or product that you have booked at BIG KAHUNA LUAU at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our agents, service providers, and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, to amend or re-issue the booking where feasible.

Pricing & Inclusions/Exclusions
Prices listed on the BIG KAHUNA LUAU are per person unless otherwise specified.
Prices are based on USA currency.
Price quotations are subject to change without notice until a booking has been confirmed.
Prices do not include tips/gratuities to tour directors, drivers, or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.

Payments & Cancellations
When you book a reservation for a tour or activity, tour, or luau through the BIG KAHUNA LUAU, We collect your payment information and process your payment as described below under “Payment Processing.” BIG KAHUNA LUAU accepts the following credit cards: Master Card, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed with the name of the BIG KAHUNA LUAU website that you book your tour on the credit or debit card statement.

No refunds are available once a tour or service has commenced or regarding any package, accommodation, meals, or other services utilized.
Canceling a booking with BIG KAHUNA LUAU can result in cancellation fees being applied by BIG KAHUNA LUAU, as outlined below. Additional fees may be levied by the individual supplier or tour operator (see your BIG KAHUNA LUAU Voucher for specific details). When canceling any booking, you will be notified via email or telephone of the total cancellation fees.

The event, Attraction, Show, One Day fly-away or Coupon Ticket
These are non-refundable in all circumstances.
Gift Certificate
These are non-refundable in all circumstances.

Other Tour Products & Services
– If you cancel at least 7 days (s) in advance of the scheduled departure, there is no cancellation fee.
– If you cancel between 3 and 6 days (s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
– If you cancel within 2 days (s) of the scheduled departure, there is a 100 percent cancellation fee.
– If a BIG KAHUNA LUAU sister company operates the tour and activity, you can cancel up to 48 hours prior without cancellation fees. This includes our one-day fly-away or any other tour and activity that includes a flight.
The value of the transaction may be subject to taxes or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on BIG KAHUNA LUAU and BIG KAHUNA LUAU-affiliated websites and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Payment Processing
Under this agreement, the Credit Card payment processing services for luau’s, vacation packages and tours, and activities purchased on this BIG KAHUNA LUAU are provided by Authorized.net.

BIG KAHUNA LUAU Vouchers
You will receive a BIG KAHUNA LUAU voucher (“Voucher”) for each tour, event, or service booked. You will be emailed your voucher to access and print your BIG KAHUNA LUAU Voucher(s).
You must provide your Voucher to the appropriate service provider to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid BIG KAHUNA LUAU Voucher.

For security purposes, when redeeming your BIG KAHUNA LUAU Voucher, you might be asked to present a valid Photo ID. This is for identification purposes and helps us to prevent fraud.
If you make a purchase using a BIG KAHUNA LUAU gift certificate (“Gift Certificate”), BIG KAHUNA LUAU requires that you present the Gift Certificate used to purchase your tour, ticket, or package at the time of redemption.

BIG KAHUNA LUAU Gift Certificates
BIG KAHUNA LUAU Gift Certificates may be obtained only at the BIG KAHUNA LUAU. All Gift Certificate sales are final. Gift Certificates are not refundable. BIG KAHUNA LUAU is not responsible for stolen or lost Gift Certificates.

BIG KAHUNA LUAU Gift Certificates can only be redeemed on the BIG KAHUNA LUAU. BIG KAHUNA LUAU Gift Certificates are redeemable against any Product offered on BIG KAHUNA LUAU. BIG KAHUNA LUAU Gift Certificates are not redeemable for cash. BIG KAHUNA LUAU reserves the right to cancel Gift Certificates obtained fraudulently.

BIG KAHUNA LUAU Gift Certificates are valid for two (1) years from the date of initial purchase.
If the value of your book’s items is greater than your Gift Certificate, you can pay the balance using an acceptable credit or debit card. If the value is less than your Gift Certificate, we’ll store the balance in our database for you to use on another occasion. Note that your Gift Certificate, including any unused balance, expires one year after the date of issue.

Passports, Visas & Insurance
When you book international reservations with BIG KAHUNA LUAU, you are responsible for ensuring that you meet all foreign entry requirements. Your travel documents, including passports and visas, are to visit The United States.

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. BIG KAHUNA LUAU accepts no liability for travelers who are refused entry onto a flight or into any country because the traveler fails to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to their destination.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate before departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

We strongly recommend that you purchase a comprehensive travel insurance policy before departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.

Our Liability
PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS BIG KAHUNA LUAU’S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF BIG KAHUNA LUAU. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING BIG KAHUNA LUAU.
THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON BIG KAHUNA LUAU MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. BIG KAHUNA LUAU, its SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”) DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON BIG KAHUNA LUAU (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS, AND RATINGS, ETC.). IN ADDITION, BIG KAHUNA LUAU EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.
THE BIG KAHUNA LUAU COMPANIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON BIG KAHUNA LUAU FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE BIG KAHUNA LUAU. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. BIG KAHUNA LUAU COMPANIES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT BIG KAHUNA LUAU, ITS SERVERS, OR ANY EMAIL SENT FROM THE BIG KAHUNA LUAU COMPANIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BIG KAHUNA LUAU HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS ABOUT THIS INFORMATION, CONTENT SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
THE THIRD-PARTY SUPPLIERS PROVIDING PRODUCTS OR OTHER SERVICES ON BIG KAHUNA LUAU ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE BIG KAHUNA LUAU. BIG KAHUNA LUAU COMPANIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE, OR MISCONDUCT OF ANY SUCH SUPPLIERS OR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM YOUR BOOKING OF A PRODUCT OR SERVICE OR YOUR USE OF A PRODUCT OR SERVICE. BIG KAHUNA LUAU HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL. THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL BIG KAHUNA LUAU (OR THEIR OFFICERS, DIRECTORS, AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, PRODUCT OR SERVICE BOOKINGS MADE BY YOU THROUGH BIG KAHUNA LUAU OR YOUR ACCESS TO, DISPLAY OF OR USE OF BIG KAHUNA LUAU OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH BIG KAHUNA LUAU; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF BIG KAHUNA LUAU) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF BIG KAHUNA LUAU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If BIG KAHUNA LUAU is found liable for any loss or damage that arises out of or is in any way connected with your use of BIG KAHUNA LUAU or your booking or use of Products or services made available through our BIG KAHUNA LUAU, then BIG KAHUNA LUAU’ liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to BIG KAHUNA LUAU for the transaction(s) on this BIG KAHUNA LUAU giving rise to the claim, or (b) One-Hundred Dollars (the US $100.00).
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of BIG KAHUNA LUAU.

Your Liability
You agree to defend and indemnify BIG KAHUNA LUAU and all of their respective officers, directors, employees, and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to:
(i) your breach of this Agreement or the documents referenced herein;
(ii) your violation of any law, rule, regulation, or guideline;
(iii) your violation, infringement, or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy;
(iv) your use of this Website;
(v) your booking or use of any Products obtained through this Website; or
(vi) your negligence or willful misconduct.
Links to Third Party Sites
BIG KAHUNA LUAU may contain hyperlinks to websites operated by parties other than BIG KAHUNA LUAU. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases, you may be asked by a third-party site to link your profile on BIG KAHUNA LUAU to a profile on another third-party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third-party site) at any time.

Software Available on this Website
Unless otherwise specified, the Website is made available solely to provide information regarding and promote BIG KAHUNA LUAU’s services, websites, partners, and other products available in the United States, territories, possessions, and protectorates. The Website is controlled and operated by BIG KAHUNA LUAU. BIG KAHUNA LUAU makes no representation that materials on the Website are appropriate or available for use outside the United States. Those who choose to access the Website from outside of the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Software from the Website is further subject to United States export controls. No software from the Website may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) any country to which the U.S. has embargoed goods, or (b) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By using the Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

Any software available to download from BIG KAHUNA LUAU is the copyrighted work of BIG KAHUNA LUAU. Your use of such Software is governed by the terms of the end-user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any software accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant the User a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website by these terms and conditions no other purpose.

Please note that all Software, including, without limitation, all HTML, XML, Java code, and Active X controls contained on BIG KAHUNA LUAU is owned by BIG KAHUNA LUAU and/or its affiliates and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Copyright and Trademark Notices
All contents of this Website are ©2017 BIG KAHUNA LUAU WEBSITE(S), INC., ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”). All rights reserved. BIG KAHUNA LUAU is not responsible for content on websites operated by parties other than BIG KAHUNA LUAU. All other product or service names or slogans displayed on this Website are registered and/or common law trademarks of BIG KAHUNA LUAU and/or its suppliers or licensors. They may not be copied, imitated, or used, in whole or in part, without the prior written permission of BIG KAHUNA LUAU or the applicable trademark holder. In addition, the look and feel of BIG KAHUNA LUAU, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark, and/or trade dress BIG KAHUNA LUAU and may not be copied, imitated, or used, in whole or in part, without the prior written permission of BIG KAHUNA LUAU. All other trademarks, registered trademarks, product names, and company names or logos mentioned in BIG KAHUNA LUAU are the property of their respective owners. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by BIG KAHUNA LUAU.

If you are aware of an infringement of your brand or our brand, please let us know by following the Copyright Complaint Policy. We only address messages concerning brand infringement at this email address.

Jurisdiction and Governing Law
A USA entity operates this Website, and this Agreement is governed by the laws of the State of  Florida. You hereby consent to the exclusive jurisdiction and venue of courts in Broward Country, Florida, and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of BIG KAHUNA LUAU. You agree that all claims you may have against BIG KAHUNA LUAU arising from or relating to BIG KAHUNA LUAU must be heard and resolved in a court of competent subject matter jurisdiction located in Florida. Use of BIG KAHUNA LUAU is unauthorized in any jurisdiction that does not affect all provisions of these terms and conditions, including, without limitation, this paragraph.
Currency Converter
If a currency converter is provided on BIG KAHUNA LUAU and applications, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated daily. The information supplied by this application is believed to be accurate, but BIG KAHUNA LUAU and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use, and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
General Provisions
You agree that no joint venture, agency, partnership, or employment relationship exists between you and BIG KAHUNA LUAU WEBSITE(S), ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”) as a result of this Agreement or use of this BIG KAHUNA LUAU.
Our performance of this Agreement is subject to existing laws and legal processes, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of BIG KAHUNA LUAU or information provided to or gathered by us concerning such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this BIG KAHUNA LUAU within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is determined to be invalid or unenforceable under applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and BIG KAHUNA LUAU. It supersedes all prior or contemporaneous communications and proposals, whether electronic or written, between the customer and BIG KAHUNA LUAU concerning BIG KAHUNA LUAU. A printed version of this Agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this BIG KAHUNA LUAU are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.

Service Help
For answers to your questions or ways to contact us via email at [email protected]. Or, you can write to us at:
BIG KAHUNA LUAU, Box#222344, Hollywood, Fl 33022 USA

©2021 BIG KAHUNA LUAU WEBSITE(S), ITS SUBSIDIARIES, AND CORPORATE AFFILIATES (COLLECTIVELY, THE “BIG KAHUNA LUAU COMPANIES”). All rights reserved.

BIG KAHUNA LUAU WEBSITE(S)
PURCHASE & REFUND TERMS AND CONDITIONS (“TERMS”)

The USA. Purchase and Refund Policy
Thank you for booking your BIG KAHUNA LUAU Packages and tours and Activities from BIG KAHUNA LUAU WEBSITE(S). We appreciate the fact that you like to book the best luaus and activities Florida has to offer. We are here to make sure that your vacation experience is memorable while you discover Florida. Your vacation starts when you start reserving and finding the best Vacation Packages and tours for you and your family. We believe that experience you be a fun and easy one. We are here to help you along the process as you evaluate all the many luau and vacation options available to you, whether you’re on one of our websites, on our office or with one of our local concierge over the phone.

(To make it easier for you, we’ll refer to all our entities as the “BIG KAHUNA LUAU” in this policy.)
As with any vacation booking experience, some terms and conditions apply to transactions at  BIG KAHUNA LUAU. The most important thing to remember is that by booking a luau or vacation package by phone or online with BIG KAHUNA LUAU, you agree to all the terms below and BIG KAHUNA LUAU’s Privacy Policy and Terms of Use.

Easy Cancellation Policy
We are here to share a genuine hospitality warm spirit by delivering the best vacations ever. We strongly believe you will be more than happy with our vacation packages, luau’s, tours, & activities that we offer in Florida. We go above and beyond to make sure that you book the right BIG KAHUNA LUAU packages  & Activities. We understand that sometimes plans can change and you need to cancel; hence we have this easy cancelation policy.

For any tours, luau’s, activities, and vacation packages that do not have any airlines costs canceled 48 hours before the departure date.  In addition, please note the following:

Regular luau’s, tours, and activities (do not have an airlines flight segment )
– Tours, and activities, can be canceled by calling our reservation center
– For any tours, activities, and luau packages that do not have any airlines costs canceled 48 hours before the departure date for a full refund

Hotel and All-Inclusive Packages Cancelations
– Tours, luaus, activities, and vacations packages cannot be canceled once the tour started.
– For any tours, activities, luau, and vacation packages that include an airlines portion, cancel 7 days before the departure date for a full refund

Groups Cancelations
– Group of 10 of more required 7 days cancelation notice for a full refund.

Note:
– Tours’ luau’s, activities and vacations packages cannot be canceled once the tour or activity has started
– Please note that Airlines and Hotels have different service-cancellation policies and might not refund the airfare or accommodation portion of the package

Fair Refund Policy
We pride ourselves on delivering the best vacation ever. If we provide you with a tour, activity, luau, or vacation not to what you dreamed or expect it to be. In that unlikely and rare event, we invite you to read our refund terms and policies. You can also call our Manager to find a fair resolution.

Refund of regular tour and Luau
If you feel that we did not provide the services we promised and therefore you are unsatisfied with our services, let us know immediately. We will research the issues of your request for a refund and let your know in less than 24 hours of our decision. If you feel that the refund is fair, we will automatically refund. If we disagree with your request, we can escalate the issue to a manager or our executive team to make a reasonable and fair decision.


Refund One Day fly away – and all packages, including airfare.
If you feel that we did not provide the services we promised and therefore you are unsatisfied with our services, let us know immediately. We will research the issues of your request for a refund and let your know in less than 24 hours of our decision. If you feel that the refund is fair, we will automatically refund you the tour portion but not the cost of the airfare. If we disagree with your request, we can escalate the issue to a manager or our executive team to make a reasonable and fair decision. Please note that Airlines and Hotels, most of the time, do not refund for service and accommodation provided. If you have an issue with the portion of your package, inform us right away.


Hotel and All-Inclusive Packages Refund
If you feel that we did not provide the services we promised and therefore you are unsatisfied with our services, let us know immediately. We will research the issues of your request for a refund and let your know in less than 24 hours of our decision. If you feel that the refund is fair, we will automatically refund you the tour portion but not the cost of the airfare. If we disagree with your request, we can escalate the issue to a manager or our executive team to make a reasonable and fair decision. Please note that Airlines and Hotels, most of the time, do not refund for service and accommodation provided. If you have an issue with the portion of your package, inform us right away.

Pricing and Price Reductions/Corrections
BIG KAHUNA LUAU reserves the right to change prices for luaus, tours, vacation packages, and all Activities we displayed at our sites at any time and to correct pricing errors that may inadvertently occur by mistakes. (Opens in a new window) If you have been charged more than the posted price for a tour or a vacation package on our websites, don’t hesitate to contact our reservation center for a refund of the overcharge.
Should BIG KAHUNA LUAU reduce its price on any product within 7 calendar days from the date you book your tour, luau, activity, or vacation package, feel free to visit contact our local experts at +1954-669-0169 request a price match or credit of the difference between the price you were charged and the current selling price. To receive the credit, you must contact us 7 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during the holidays or and special sales events, such as Black Friday or Cyber Monday.
Prices on our websites are shown in U.S. dollars. If you are paying for your order with an international credit card, please be note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please get in touch with your bank or credit card issuer regarding these fees.

Lua, Tour, Activity, and Vacation Package Acceptance/Confirmation
BIG KAHUNA LUAU may, in its sole discretion, cancel any luau, tour, activity, or vacation package booking. BIG KAHUNA LUAU may also require additional information before accepting or processing any booking. Once we receive your Online or Call Center booking, we’ll provide you with an email booking confirmation.  Your booking acknowledgment means that BIG KAHUNA LUAU’s has received your order; it does not constitute confirmation of your tour, luau, activity, or vacation package; we are simply acknowledging that we received your order. BIG KAHUNA LUAU reserves the right at any time after receiving your order to accept or decline your order for any reason. If BIG KAHUNA LUAU cancels an order after you have already been billed, BIG KAHUNA LUAU will refund the billed amount to your credit card.

Luau, Tour, Activities & Vacation Packages Availability and Sold Out
Given the popularity of Florida during the high season month its possible for a tour or vacation packages to be sold out for certain days and not available to be book in the websites. BIG KAHUNA LUAU reserves the right to cancel any tour, activities, and vacation packages. Furthermore, there may be occasions when BIG KAHUNA LUAU confirms your order but subsequently learns that it cannot operate the services requested. In the event we cannot understand fully the service you booked. BIG KAHUNA LUAU will cancel the order and refund your credit card in full.

Gift Cards
BIG KAHUNA LUAU Gift Cards are not refundable or cancelable.

Copyright Complaint Policy
Last Updated: July 3, 2021

Infringement Notification:
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying BIG KAHUNA LUAU that your copyrighted material has been infringed.
Please provide the following information in the following format (including Section Numbers):
– (1)) A clear identification of the copyrighted work you claim was infringed.
– (2) A clear identification of the material you claim is infringing the copyrighted work and information that will allow us to locate that material on the Website, such as a link to the infringing material.
– (3) Your contact information so that we can reply to your complaint, including mailing address, email address, and telephone number.
– (4) Include the following statement: “I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law. I swear, under penalty of perjury, that the information in the notification is accurate, and I am the copyright owner or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.”
– (5) The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claims of copyright infringement on this website should be emailed to  [email protected] and certified mailed to BIG KAHUNA LUAU,  Box 222344, Hollywood, FL 33022

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorneys fees) if you make a false claim of copyright infringement.
We will review and address all notices that comply with the requirements above.

REPEAT INFRINGER POLICY
In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, BIG KAHUNA LUAU has adopted a policy of terminating, in appropriate circumstances and at BIG KAHUNA LUAU’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. BIG KAHUNA LUAU may also, at its sole discretion, limit access to the website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

By using this website, you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this disclaimer notice, you should not use this website. While every effort is made to ensure that the content of this website is accurate, the website is provided “as is,” and BIG KAHUNA LUAU WEBSITE(S) and all its brand of websites makes no representations or warranties about the accuracy or completeness of the information found on it. We reserve the right to alter the content on any of our websites at any time, for any reason, without prior notification. Neither are we responsible for the possible consequences of such changes. From time to time, this website may include links to other websites. These links are provided only for your reference or convenience. They do not signify that we endorse the website(s) that we are linking. We are not responsible for the accuracy or reliability of these external sites, nor are we responsible for the content, advertising, opinions, products, or other materials on external sites or information sources. If you use or make decisions based on information contained from any of these external websites, you do so at your own risk. We are not liable for any actions taken by you based on any information contained in any link. We hereby expressly disclaim any implied warranties imputed by the laws of any jurisdiction.

At Your Own Risk Activities & Cancellation Policy
BIG KAHUNA LUAU is not responsible for and will not extend financial reimbursement for delays, traffic, wildlife, inclement weather, mechanical problems, and/or breakdown of airlines. BIG KAHUNA LUAU shall not be liable for injury, damage, loss, or theft to person(s) or property. Schedule, vehicle type, prices & features are seasonal, time permitting, and subject to change without notice. *Tax and fees not included in tour prices. Pick-up and return times are approximate.

Cancellation Policy
Land tours require 48 hours’ notice of cancellation. Full charge for no-shows and cancellations within 48 hours. Tours, including airfare, are non-refundable. Processing fees may apply to cancellations. Activities canceled within 48 hours before the activity start time are non-refundable. Activities involving inter-island plane tickets are non-refundable, non-transferable from the time of purchase.

BIG KAHUNA LUAU acts as a ticket agent only. BIG KAHUNA LUAU does not own, operate or control the independent contractors who provide the activities. BIG KAHUNA LUAU and its affiliated companies shall not be liable for acts or omissions of activity providers.

All activities are at the user’s own risk. You agree that BIG KAHUNA LUAU’s agents, employees, and related entities (i) have not made any representations regarding the safety of any activity and (ii) are not responsible in any way for loss, injury, or damage to person or property however caused. By proceeding and redeeming this booking with this agreement, you acknowledge that you have read, understand, and agree with the terms of this Liability Disclaimer and Waiver.

Found in Section 1560.103 of the Secure Flight Final Rule
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004, and 49 C.F.R parts 1540 and 1560. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.

Guest Policy

Big Kahuna Luau is a welcoming environment and does not tolerate discrimination against, or harassment of, its guests. 

We celebrate diversity, and everyone receives the same treatment.  We stand with our Black, Latino, and LGBTQ+  teammates, entertainers, guests, and community, both in the United States and around the globe, through our company value of stand for equality.

Big Kahuna Luau practice affirmative action and are against all bias, discrimination, and unequal opportunity because of race, gender, sexual orientation, or creed. 

Federal, state, and local laws prohibit discrimination on the basis of race, color, and military status.

Big Kahuna Luau is subject to these laws.

Patrons may file a complaint of the alleged discrimination with The Big Kahuna Luau management at [email protected] 

Big Kahuna Luau, We stand for equality for ALL.
Big Kahuna Luau support for Black, Latino, and LGBTQ+

We celebrate diversity, and everyone receives the same treatment
We stand with our Black, Latino, and LGBTQ+ teammates, entertainers, guests, and community, both in the United States and around the globe, through our company value of Stand for Equality.

Big Kahuna Luau is an inclusive cultures company
We are committed to supporting advance social justice, eradicate systemic racism in the United States and throughout the globe by supporting organizations that fight injustice.

Big Kahuna Luau is against ALL social injustice
Big Kahuna Luau wants to raise awareness in the fight against racial inequality.
We maintain a real dialogue around racial justice issues in the workplace, and we are committed to eradicating racial and gender injustice. 

Big Kahuna is an Inclusive Workplace
Our work environment makes every teammate feel valued while acknowledging their differences and how these differences contribute to Big Kahuna Luau culture and business outcomes.
We practice affirmative action against all bias, discrimination, and unequal opportunity because of race, gender, sexual orientation, or creed. 
We are committed and proactive towards diversity and inclusion from our investors, senior leaders to our entertainers, and support team by recruiting Black, Latino, and LGBTQ+ in all positions.